Social Services

Towers Center of Hope_med resFood for the hungry, clothing for the poor and shelter for the homeless, provided with care and compassion, is what The Salvation Army does best. We believe that a person’s life can be changed for the better and ministers tirelessly to that end.

Families who have shelter needs can remain together, while receiving short or long-term shelter care at the Red Shield Lodge at our building on 900 W. Adams Street in downtown Jacksonville. The shelter has a women’s dorm, along with a separate family section. Newly opened in 2015 is the Towers Center of Hope, an interim housing facility for men coming out of homelessness or aging out of the foster care system. Click here to learn more about this program.
Women’s Dorms:  Shelter care recipients may stay up to eight nights per month at no charge.  If they wish to stay longer, they may pre-pay and have a bed reserved.  Clients can choose to pay by the night, week or month. The fee is $10 per night. Integrated case management services are provided to assist with life skills, referral service assistance, job preparation and placement, advocacy, and housing.  Clients are provided a guaranteed bed, bed linen, dinner, breakfast and a bag lunch, use of shower facilities and access to a washer and dryer and a locker for storage.
Family Section:  This section provides shelter care and case management to homeless families. Three meals per day, life-skills assistance, job placement assistance and financial guidance are included.  Family members reside together in their own room while at our shelter.

Meal Ministry
Serving dinner for unsheltered homeless persons and the working poor occurs every night of the year and on Sunday mornings in the Dining Room of the Towers Center of Hope. Staffed through volunteers, the year-round food program is supported by churches, civic groups, local businesses, families and individuals who want to give back to the community.

Food for Families
Our food pantry program provides about 250 income eligible households per week with supplemental groceries.

Life Skills Assistance
This program helps people get back on their feet with job preparation and placement, budgeting, transitional housing, debt relief counseling and educational programs.  Each training program is tailored to the person’s individual needs and comprehensive case-management services are provided.

Camp Keystone
Each summer, at-risk children from low-income families in the community enjoy a week-long, overnight camping experience at beautiful Camp Keystone in Keystone Heights, Florida. This fun-filled week of play, rest, and spiritual enrichment is provided at no cost to the campers’ families.

Rent and Utility Assistance:  Monies provided through various funding sources to assist individuals in financial crises

Thanksgiving Food Bags:  Enough food for a complete holiday meal, including a whole chicken or turkey and assorted canned and dry goods.  Canned food is donated through school food drives.  Food boxes are distributed to income-eligible families.

Angel Tree / Toy Shop:  A program providing toys, clothing and stockings for children up to twelve years of age at Christmas.  Gifts are donated by local individuals, families, churches and other organizations at “Angel Trees” throughout the community and distributed at the Toy Shop shortly before Christmas.

For more information on any of the programs listed above, please call (904) 356-8641.

The Emergency Solutions Grant is sponsored by The Salvation Army and the State of Florida Department of Children and Families. The Salvation Army is committed to compliance with the American with Disabilities Act (ADA) and the delivery of services to qualified individuals with disabilities to include the deaf and hard of hearing. Reasonable accommodations will be provided upon request. The Salvation Army will provide auxiliary aids and services to the deaf and hard of hearing clients and companions to allow for effective communication and participation in programs offered by The Salvation Army. These aids and services will be made available at no cost to the client or companion. Anyone who requires an accommodation or auxiliary aid/service for effective communication should contact The Salvation Army or Florida Relay 1 (800) 955-8770 (Voice) or 1 (800) 955-8771 (TTY). Questions regarding any information contained on this website should be directed to the DCF Office of Civil Rights, 1317 Winewood Blvd., Building 1 Room 110, Tallahassee, Florida 32399-0700. You can also call the DCF Office of Civil Rights at (850) 487-1901 or locally Mr. Richard Valentine Phone: 904-723-2097, 5920 Arlington Expressway Roberts Building, Room 216-L Jacksonville, Florida 32211.